📄️ Dremio
Sole technical writer at Dremio documenting a database querying platform, SQL commands, IAM/access control, OAuth, SSO, and Apache Iceberg integration.
📄️ Command Alkon, Inc.
Senior technical writer at Command Alkon, addressing a 10-year documentation backlog. Built a 300+ page help portal from scratch, recorded 20+ tutorial videos, and trained a Community of Practice of 8 writers.
📄️ ivanti
Senior technical writer at ivanti, documenting 18 enterprise software modules across MDM, hardware, licensing, and IaaS. First writer to document in-house APIs and established video standards for a 14-person writing team.
📄️ AdvancedMD
Technical writer at AdvancedMD documenting healthcare practice management and EHR software, including ICD-10 coding, patient scheduling, and medical billing workflows.
📄️ Purch
Technical content writer at Purch (formerly TechMediaNetwork), reviewing consumer electronics for TopTenREVIEWS, growing Facebook from 0 to 40,000 likes in 3 months, and contributing 80 of 100 launch articles for the NorthOrion lead-gen site.
📄️ NAAMTA
Technical writer at NAAMTA, cataloging 5,000+ regulations to win a plagiarism lawsuit, rebranding the organization for a 50% increase in accreditation applications, and achieving ISO 9001:2008 QMS certification.
📄️ Parlant Technology, Inc.
Technical writer and marketing content lead at Parlant Technology, producing 3,000+ pages of copy, managing RFP responses that increased contract wins by 7%, and building documentation for K-12 mass notification software.
📄️ KBR Wyle, LLC
Senior technical writer and content architect at KBR Wyle, governing documentation across U.S. Air Force avionics, cybersecurity, and cyber warfare contracts.