7 docs tagged with "Documentation"

Bachelor of Arts in English from BYU-Idaho, with coursework in editing, technical writing, public relations, and publication design. The degree that started everything.

Editor and program assistant at BYU-Idaho, where I proofread 200+ pages against the Chicago Manual of Style, built a faculty style guide, and wrote a 15-page instructional book for the university's annual Boy Scout Powwow.

Senior technical writer at Command Alkon, addressing a 10-year documentation backlog. Built a 300+ page help portal from scratch, recorded 20+ tutorial videos, and trained a Community of Practice of 8 writers.

Technical writer at NAAMTA, cataloging 5,000+ regulations to win a plagiarism lawsuit, rebranding the organization for a 50% increase in accreditation applications, and achieving ISO 9001:2008 QMS certification.

Developer and technical writer for OpenDAoC, an open-source MMO server emulator built in C# on .NET. Contributed daily code in C#, wrote project documentation, and helped transition the project to open source.

Technical writer and marketing content lead at Parlant Technology, producing 3,000+ pages of copy, managing RFP responses that increased contract wins by 7%, and building documentation for K-12 mass notification software.

Wrote 6 award applications for W.W. Clyde's Accelerated Bridge Construction project in Mesquite, NV. Two won, including the first-ever Marvin M. Black Special Recognition Award.