3 docs tagged with "MadCap Flare"

Technical writer at AdvancedMD documenting healthcare practice management and EHR software, including ICD-10 coding, patient scheduling, and medical billing workflows.

Senior technical writer at Command Alkon, addressing a 10-year documentation backlog. Built a 300+ page help portal from scratch, recorded 20+ tutorial videos, and trained a Community of Practice of 8 writers.

Senior technical writer at ivanti, documenting 18 enterprise software modules across MDM, hardware, licensing, and IaaS. First writer to document in-house APIs and established video standards for a 14-person writing team.